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Profile Settings

About Profile Settings

Profile Settings lets users take control of their account and tailor it to your preferences. Users can update personal details like their email, name, password, and timezone to keep everything up to date. Users can choose what notifications they want to receive, this ensures they are always in the loop about important updates. Profile settings unlike System preferences is tailored to a specific user and has no impact across the organisation. 

Profile Settings and Preferences

Email The user’s registered email address for communication and login.
First Name The user’s given name.
Last Name The user’s family name or surname.
About Me A short description or bio provided by the user.
Password The secure credential used for account login.
Timezone The user’s local timezone for accurate scheduling and notifications.

 

Notification Settings

Work Orders    
  Assigned to Me Receive notifications for work orders assigned to you.
  All Assigned Work Orders Get updates on all work orders assigned within your organization.
  All Work Orders in My Sites Notifications for work orders associated with your site.
  Status Has Changed Alerts for status updates on work orders.
  Becomes Overdue Notifications when a work order surpasses its due date.
  All New Comments Added to Notes Receive updates when new comments are added to work order notes.
Work Orders Created by Me    
  All Assigned Work Orders Notifications for work orders you created and assigned.
  All Work Orders in My Sites Updates on your created work orders associated with your site.
  Status Has Changed Alerts when the status of work orders you created changes.
  Becomes Overdue Notifications for overdue work orders you created.
  All New Comments Added to Notes Updates when comments are added to notes for work orders you created.
Purchase Orders    
  Purchase Order Was Approved Alerts when POs you created are approved.
  Purchase Order Was Rejected Notifications when POs you created are rejected.
Work Requests    
  Work Request Created Receive notifications when a new work request is created.
  Request Status Changes Alerts when the status of a work request changes.
Building  Fire Certification Expiration Notifications about expiring fire certifications, sent either 7 days in advance or on the expiration date.
Technician    
  Qualification Updated Notifications when technicians update their qualifications.
Quote    
  Quote Received Notifications for newly received quotes.